WordPress emergency

White screen, critical error, broken shop – we bring your website back to life.

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WordPress emergency

White screen, “There has been a critical error on this website”, a broken cart, a locked dashboard after an update. We diagnose the cause, restore your website and tell you how to avoid it happening again.

Price from PLN 500

Who it’s for

This is for you if…

  • Your website stopped working after an update
  • You can’t log in to the dashboard
  • Your shop isn’t accepting orders or payments
  • Your contact form stopped sending messages

Scope

What you get

  • Diagnosis of the cause of the failure
  • Restoring your website
  • Fixing plugin and theme conflicts
  • Contacting your host if the problem is on the server side
  • A short report: what happened and what we did
  • A recommendation on how to protect yourself in future

How we work

Four stages. No guesswork.

At every stage you know what’s happening, what it costs and when it will be ready.

01

Conversation

We get to know your business, your customers and your goal. If you already have a website, we start by reviewing it.

02

Quote and plan

Scope of work, schedule and price in writing – before we start anything.

03

Design and build

We design, build and test on a staging copy. You approve before anything goes live.

04

Launch and care

We launch, show you how everything works and stay on with ongoing care – if you want us to.

FAQ

Frequently asked questions

Don’t see your question? Write to us – we’ll give you a straight answer.

What if the website is infected?

The emergency service covers outages. We handle infections and attacks as part of our malware removal and security service.

Do you need access details?

Yes – to the WordPress dashboard, and often to hosting as well. Share them securely, e.g. via a password manager, not in a regular email.

How do I avoid another outage?

The simplest way is ongoing care. Backups, controlled updates and monitoring mean outages happen less often and fixes take less time.

See also

Services that go well together

08

Malware removal and security

We remove malicious code, patch vulnerabilities and close the way back in.

from PLN 500

10

Technical care and migrations

Updates, backups, monitoring and moving to a new server.

from PLN 350 / month

06

Website audit

A spreadsheet report: a separate tab for each of the 18 categories and fixes ranked by priority.

PLN 1,000

Quote

Let’s talk about the details.

Briefly describe your situation – we’ll reply with questions or a preliminary quote.

sylwia@13design.info

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